In a statement issued today, however, the company has backtracked on those plans, instead chalking the whole fiasco up to a bug that affected the privacy settings of some users:
Thus, it seems that the update is once again available via the Media Creation Tool. For those customers who downloaded the update files before the problem was discovered, Microsoft has promised to reset their settings in the coming days.
The bug in question related to the following four settings, which, if turned off by the user, were set to their default ‘on’ setting after applying the update:
- Let apps use my advertising ID
- Turn on SmartScreen Filter for web content
- Let apps run in the background
- Sync with devices
While Microsoft’s decision to pull the whole update due to a small bug affecting only a handful of people, and the resulting miscommunication in earlier statements issued by the company, do seem bizarre, Windows 10 has been under fire recently, due to privacy concerns. It stands to reason, therefore, that the company shut down the update in order to minimize any further damage.
All in all, the company could certainly have done with more transparent communication, as their official statements seem to contradict one another, and user reports. Given the criticism Microsoft has received in regards to privacy in Windows 10, one would hope that the company would strive to quell users’ fears, not ignite them further with incoherent and conflicting information.